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Policies and Information


Submitting an order at http://www.visitasilomar.com/ does not guarantee a reservation. A reservation is guaranteed when final authorization of your credit card is processed.
The credit card you provide will be charged the full amount of the required deposit after availability is confirmed. By giving your credit card for confirmation you are agreeing to pay the deposit in full and adhere to the change and cancellation policy and accept terms and conditions.

PLEASE NOTE:  If you have booked a Promotional Rate or Package, different deposit, cancel, and change policies may apply. Please call 1-888-635-5310 for more information.

Payment Policy: Deposit of one night’s stay plus tax is due at the time of booking. Remaining balance must be paid at check in and a credit card authorization is required to guarantee incidental charges.

Cancellation Policy: Lodging reservation cancel policies are rate specific and can be viewed by clicking on the rate name when availability returns. Cancellations outside of the cancel policy will receive a full refund. Cancelling within the cancel policy will result in a full forfeit of the deposit

Check In: Check in is at 4:00 pm. 
Check Out: Check out is by 11:00 am.

Extra Person Fees: All rates are based on double occupancy. Additional person charges apply for all extra persons age 13 and older.

Pet Policy: Seeing-eye, signal and service dogs are permitted in buildings overnight. No other animals are allowed in any building. Dogs must be on a leash no greater than 6-foot in length and must be under the immediate control of their owner.

Smoking: Asilomar Conference Grounds is a non-smoking facility. This includes all buildings, public rooms and restrooms..

Telephone and Internet Services: To preserve the retreat atmosphere at Asilomar, there are no telephones in the guest rooms. House phones are located at each building for in-house calls, and public telephones are located throughout the grounds and in the Phoebe A. Hearst Social Hall. Cell phones work in the area. Free wireless internet access is available in all guest rooms and the Social Hall. Ask the Front Desk for username and password.

Taxes & Fees: All reservations are subject to local, state, and federal taxation.


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Asilomar Conference Grounds, 800 Asilomar Avenue, Pacific Grove, CA 93950-3704 | 888.635.5310
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