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Accessibility at Crocker Dining Hall

The Crocker Dining Hall has accessible restrooms for men and women.

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Asilomar Grounds

One hundred and seven acres of dunes, beach and forest are dedicated to a natural ecological environment and are therefore considered a bit rugged by some guests – particularly those who are elderly or physically disabled. The paved pathways have some slopes, steps and uneven surfaces.

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Accessible Meeting Rooms

All meeting rooms have wheelchair access into the room with the exception of Willow Inn, Manzanita, Oak Knoll, Toyon, and Acacia. Meeting rooms (not including living rooms) that have fully accessible public restrooms include Merrill Hall, Chapel, Surf & Sand, Nautilus and Triton.

There are partially accessible restrooms for Kiln, Fred Farr Forum, Oak Shelter and Evergreen. Living Rooms with accessible public restrooms are Pirates' Den, Stuck-Up Inn, Embers, Hearth and Afterglow.

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Accessible Lodging

Completely remodeled fully accessible guest rooms include:

• Rooms 603 and 604 in Surf & Sand
• Rooms 717, 718, 719, and 720 in Sea Galaxy
• Rooms 1114 and 1115 in East Woods.
• At this time, although not fully accessible, rooms 401 and 413 in Stuck-up Inn are the most wheelchair accessible guest rooms.
• Additional lodging that might be appropriate for someone that is semi-ambulatory is in South Long Views, Afterglow, Embers and Hearth.

The toilet area in these rooms has limited transfer space. For specific access features, information and availability contact the Asilomar Front Desk by dialing "0" from any house phone or dial 831.372.8016 from your cell phone.

Additional equipment available through Housekeeping includes:

• One plastic shower bench with back that straddles the tub
• One plastic stool with back that sits inside the tub
• One toilet seat extension with attached grab bars
• Board to place under the mattress to make it firmer

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Accessible Parking

There are designated accessible parking spaces located throughout Asilomar, which are indicated on the property map. In addition to the designated accessible parking spaces on the grounds, any of our timed parking spaces can be utilized for overnight parking by a guest displaying a state issued permanent or temporary placard / license plate.

Our security department can also issue a temporary courtesy-parking pass for guests who do not have a state-issued permanent or temporary placard / license plate. The courtesy-parking pass will permit parking in designated spaces and timed parking spaces. This pass will not permit parking in a space designated for disabled.

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Blind/Visually Impaired

All buildings and rooms recently renovated have new accessibility signs.

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Deaf/Hearing Impaired

Available assistive equipment from the front desk includes:

• TDD/TTY for telephone call assistance
• Silent alarm clock – vibrates pillow when alarm is set
• Knock sensor device – flashes a light if someone knocks at the door

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Safety

Asilomar is committed to operating our conference facility in a safe manner for both guests and employees. We utilize Food Safety Standards to ensure a safe environment through our culinary process and production. We utilize Safe Step observations, Safety Meetings, and thorough investigations of all accidents that take place on the property. We are committed to monthly Operational Excellence audits by the Director of Operations and the District Manager. Our Goal is to score 92% or higher in our Operations Support Directors audit. Our employees have all required food safety certifications and LMS training completed on time. Our “Green Thread” initiatives assist us in assuring our environment is protected and in line with our ISO 14000 certification. All our employees are empowered to call out safety concerns and maintain a spirit of continuous improvement.

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Mobility Disabilities

The grounds and walking paths at Asilomar are hilly, making it challenging to navigate for people using manual wheelchairs or for someone who has difficulty walking.

Asilomar's jitney (a 24-hour on-grounds shuttle service) is available to transport individuals and luggage anywhere within the property.

We offer a van with ramp upon request. For 24-hour service, dial "0" from any house phone for the Front Desk or from a cell phone dial 831.372.8016. The boardwalk to Sunset Avenue is wheelchair accessible. Directly across Sunset Avenue is a short boardwalk that leads to a viewing location. There are no accessible paths onto the beach.

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Website Accessibility

Accessibility Statement for Asilomar Hotel and Conference Grounds

Date: 4/15/2025This is an accessibility statement from Asilomar Hotel and Conference Grounds

Measures to support accessibility

Asilomar Hotel and Conference Grounds takes the following measures to ensure accessibility of Asilomar Hotel and Conference Grounds:

• Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Asilomar Hotel and Conference Grounds is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Asilomar Hotel and Conference Grounds. Please let us know if you encounter accessibility barriers on Asilomar Hotel and Conference Grounds:

• Phone: (888) 635-5310
• Business Address: 800 Asilomar Avenue, Pacific Grove, California 93950

Compatibility with browsers and assistive technology

Asilomar Hotel and Conference Grounds is designed to be compatible with the following assistive technologies:

• Firefox – view additional accessibility features here
• Chrome – view additional Google accessibility features here
• Internet Explorer – view additional ease of access options here
• Microsoft Edge – view additional accessibility features here
• Safari – view Apple accessibility features here

Asilomar Hotel and Conference Grounds is not compatible with:

• Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
• Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Asilomar Hotel and Conference Grounds relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Asilomar Hotel and Conference Grounds, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:

• Self-evaluation at site launch
• External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 08/05/2026; 07/03/2026; 06/04/2026; 05/07/2026; 04/03/2026; 03/06/2026; 11/07/2025; 10/03/2025; 09/03/2025; 08/03/2025; 07/04/2025; 06/10/2025; 05/01/2025; 04/16/2025

Date

This statement was created on 9 February 2024 using theW3C Accessibility Statement Generator Tool.

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