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Accessibility at Asilomar Hotel and Conference Grounds - Pacific Grove California
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Accessibility

Accessibility for Everyone

As part of the California State Parks system, our accessible lodging welcomes people with all levels of physical ability. Prior to arrival, visitors with special access needs are invited to contact the Front Desk at 831.372.8016. If for any reason we’re unable to accommodate you, we’ll gladly recommend other hotels with facilities that meet your individual needs.

Improved Access for the Disabled Asilomar Hotel and Conference Grounds - Pacific Grove California

Improved Access for the Disabled

A long-term project to upgrade Asilomar to meet the guidelines set by the American with Disabilities Act as well as state and federal laws has taken place. Improvements completed include: 

  • Renovated public restrooms in the Phoebe A. Hearst Social Hall, Crocker Dining Hall, Merrill Hall, Chapel Auditorium, Chapel, Pirates’ Den, Nautilus, Triton, and Surf & Sand Meeting Room, Mott Training Grounds.
  • Stage lifts at Merrill Hall and Chapel Auditorium
  • Accessible lift at the swimming pool
  • Accessible picnic and campfire area
  • New exterior handrails at Chapel Auditorium and Scripps/Lodge area
  • Beach wheelchair for accessibility to Asilomar State Beach 

Accessibility & Safety Features

  • Accessibility at Crocker Dining Hall

    The Crocker Dining Hall has accessible restrooms for men and women.

  • Asilomar Grounds

    One hundred and seven acres of dunes, beach and forest are dedicated to a natural ecological environment and are therefore considered a bit rugged by some guests – particularly those who are elderly or physically disabled. The paved pathways have some slopes, steps and uneven surfaces. 

  • Accessible Lodging

    Completely remodeled fully accessible guest rooms include:

    • Rooms 603 and 604 in Surf & Sand
    • Rooms 717, 718, 719, and 720 in Sea Galaxy
    • Rooms 1114 and 1115 in East Woods.
    • At this time, although not fully accessible, rooms 401 and 413 in Stuck-up Inn are the most wheelchair accessible guest rooms.
    • Additional lodging that might be appropriate for someone that is semi-ambulatory is in South Long Views, Afterglow, Embers and Hearth. 

    The toilet area in these rooms has limited transfer space. For specific access features, information and availability contact the Asilomar Front Desk by dialing "0" from any house phone or dial 831.372.8016 from your cell phone.

    Additional equipment available through Housekeeping includes:

    • One plastic shower bench with back that straddles the tub
    • One plastic stool with back that sits inside the tub
    • One toilet seat extension with attached grab bars
    • Board to place under the mattress to make it firmer 
  • Accessible Meeting Rooms

    All meeting rooms have wheelchair access into the room with the exception of Willow Inn, Manzanita, Oak Knoll, Toyon, and Acacia. Meeting rooms (not including living rooms) that have fully accessible public restrooms include Merrill Hall, Chapel, Surf & Sand, Nautilus and Triton.

    There are partially accessible restrooms for Kiln, Fred Farr Forum, Oak Shelter and Evergreen. Living Rooms with accessible public restrooms are Pirates' Den, Stuck-Up Inn, Embers, Hearth and Afterglow. 

  • Accessible Parking

    There are designated accessible parking spaces located throughout Asilomar, which are indicated on the property map. In addition to the designated accessible parking spaces on the grounds, any of our timed parking spaces can be utilized for overnight parking by a guest displaying a state issued permanent or temporary placard / license plate. 

    Our security department can also issue a temporary courtesy-parking pass for guests who do not have a state-issued permanent or temporary placard / license plate. The courtesy-parking pass will permit parking in designated spaces and timed parking spaces. This pass will not permit parking in a space designated for disabled. 

  • Blind/Visually Impaired

    All buildings and rooms recently renovated have new accessibility signs. 

  • Deaf/Hearing Impaired

    Available assistive equipment from the front desk includes:

    • TDD/TTY for telephone call assistance
    • Silent alarm clock – vibrates pillow when alarm is set
    • Knock sensor device – flashes a light if someone knocks at the door 
  • Mobility Disabilities

    The grounds and walking paths at Asilomar are hilly, making it challenging to navigate for people using manual wheelchairs or for someone who has difficulty walking.

    Asilomar's jitney (a 24-hour on-grounds shuttle service) is available to transport individuals and luggage anywhere within the property.

    We offer a van with ramp upon request. For 24-hour service, dial "0" from any house phone for the Front Desk or from a cell phone dial 831.372.8016. The boardwalk to Sunset Avenue is wheelchair accessible. Directly across Sunset Avenue is a short boardwalk that leads to a viewing location. There are no accessible paths onto the beach. 

  • Safety

    Asilomar is committed to operating our conference facility in a safe manner for both guests and employees. We utilize Food Safety Standards to ensure a safe environment through our culinary process and production. We utilize Safe Step observations, Safety Meetings, and thorough investigations of all accidents that take place on the property. We are committed to monthly Operational Excellence audits by the Director of Operations and the District Manager. Our Goal is to score 92% or higher in our Operations Support Directors audit. Our employees have all required food safety certifications and LMS training completed on time. Our “Green Thread” initiatives assist us in assuring our environment is protected and in line with our ISO 14000 certification. All our employees are empowered to call out safety concerns and maintain a spirit of continuous improvement. 

  • Website Accessibility

    Accessibility Statement for Asilomar Hotel and Conference Grounds

    Date: 4/15/2025
    This is an accessibility statement from Asilomar Hotel and Conference Grounds

    Measures to support accessibility

    Asilomar Hotel and Conference Grounds takes the following measures to ensure accessibility of Asilomar Hotel and Conference Grounds:
    • Employ formal accessibility quality assurance methods.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Asilomar Hotel and Conference Grounds is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

    Feedback

    We welcome your feedback on the accessibility of Asilomar Hotel and Conference Grounds. Please let us know if you encounter accessibility barriers on Asilomar Hotel and Conference Grounds:
    • Phone: (888) 635-5310
    • Business Address: 800 Asilomar Avenue, Pacific Grove, California 93950

    Compatibility with browsers and assistive technology

    Asilomar Hotel and Conference Grounds is designed to be compatible with the following assistive technologies:
    Asilomar Hotel and Conference Grounds is not compatible with:
    • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
    • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

    Technical specifications

    Accessibility of Asilomar Hotel and Conference Grounds relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • CSS
    • JavaScript
    These technologies are relied upon for conformance with the accessibility standards used.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Asilomar Hotel and Conference Grounds, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

    Assessment approach

    This website was assessed for accessibility by the following approaches:
    • Self-evaluation at site launch
    • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/10/2025; 05/01/2025; 04/16/2025

    Date

    This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.